FAQ
Shipping information
For orders within Germany, shipping costs amount to 5.49€ and are sent via DHL parcel
For orders over 30€, shipping via DHL parcel is free of charge.
Shipping via DHL parcel is possible for a fee of €5.49 and express for €7.99.
Shipping to Austria and the EU via DHL parcel costs 9.99€ and is free for orders over 40€.
Processing your order takes 2-3 business days.
In addition, the shipping times of the shipping service provider are:
Delivery within Germany via DHL parcel takes 2-4 working days.
Delivery within Austria and the EU via DHL parcel takes 3-5 working days.
Delivery via DHL Express takes 1-2 working days.
DHL and Deutsche Post
Payment options
Klarna, Sofortüberweisung, Shop Pay, Apple Pay, Google Pay, Credit card: Mastercard, Visa and Amex
We work exclusively with well-known payment companies to ensure the highest possible security.
Return policy
You can return your order within 14 days. The item must be unused and in its original packaging.
If you find any defects in the product quality, you have the option of returning the item to us within 14 days.
You will receive a replacement item free of charge.
The return costs are usually borne by the buyer, unless the item is defective or due to a manufacturing error.